Privacy Policy

Effective Date: July 7, 2026 | Last Updated: July 7, 2026

Source One Spares LLC (“Source One Spares,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights available to you when you visit our website or otherwise interact with us.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly:

  • Contact and quote request forms — name, company name, email address, phone number, and details about the parts or services you’re inquiring about
  • Newsletter sign-up — name and email address
  • Order and checkout information — billing and shipping address, payment information, purchase history, and related transaction details
  • Any other information you choose to provide when you contact us (e.g., via email or phone)

Information collected automatically:

  • Device and usage data — IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site
  • Cookies and similar tracking technologies (see Section 3 below) — collected through tools such as Google Analytics and similar services

We do not knowingly collect sensitive personal information (such as government ID numbers) through our website unless required for a specific transaction, in which case it will be clearly identified at the point of collection.

2. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and inquiries
  • Process and fulfill orders, including billing, shipping, and customer support
  • Send requested newsletters, updates, and marketing communications (you may opt out at any time)
  • Improve our website, products, and services
  • Analyze site traffic and user behavior through analytics tools
  • Detect, prevent, and address fraud, security issues, or technical problems
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our site (including through tools like Google Analytics).

When you first visit our site, you’ll be presented with a cookie consent banner that lets you accept or decline non-essential cookies. You can update your cookie preferences at any time through [the cookie settings link in our website footer].

Categories of cookies we use:

  • Essential cookies — required for the website to function properly (e.g., shopping cart, checkout)
  • Analytics cookies — help us understand site traffic and usage patterns
  • Marketing cookies — used to measure the effectiveness of our communications (where applicable)

You can also control cookies through your browser settings, though disabling certain cookies may affect site functionality.

4. How We Share Your Information

We may share your information with:

  • Service providers who help us operate our business, such as payment processors, shipping carriers, email/newsletter platforms, and website analytics providers — these providers are only permitted to use your information to perform services on our behalf
  • Business partners or vendors involved in fulfilling your order or request
  • Legal and regulatory authorities, when required to comply with a law, regulation, subpoena, or legal process, or to protect our rights, property, or safety
  • Successors, in connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections

We do not share your personal information with third parties for their own independent marketing purposes without your consent. Links to third-party websites may have a privacy policy different from Source One Spares and may provide less security than this website. Source One Spares and its affiliates are not responsible for the products, services, and content on any third-party website. Third parties mentioned are not affiliated with Source One Spares.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.

6. Your Privacy Rights

For European Union / UK (GDPR)

Europe and United Kingdom (UK) citizens have certain rights under the General Data Protection Regulation (“GDPR” and “UKGDPR”) with respect to their Personal Data (also referred to as Personal Information). You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Request a portable copy of your data
  • Withdraw consent at any time (where processing is based on consent)

The legal bases we rely on to process your data include your consent, our legitimate business interests, performance of a contract (e.g., processing your order), and compliance with legal obligations.

To exercise any of these rights, contact us using the information in Section 9.

For California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information (we do not sell personal information)
  • Not be discriminated against for exercising your privacy rights

To submit a request, contact us using the information in Section 9. We will verify your request before responding, consistent with applicable law.

7. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us at:

Source One Spares LLC
12121 Wickchester Ln #725,
Houston, TX 77079
832.364.6800

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this page indicates when this Policy was last revised. We encourage you to review this Policy periodically.